{"id":18169,"date":"2021-07-23T11:07:22","date_gmt":"2021-07-23T04:07:22","guid":{"rendered":"https:\/\/amonous.com\/?p=18169"},"modified":"2021-07-23T11:07:22","modified_gmt":"2021-07-23T04:07:22","slug":"muc-luong-nganh-quan-tri-khach-san-hap-dan-the-nao","status":"publish","type":"post","link":"https:\/\/amonous.com\/muc-luong-nganh-quan-tri-khach-san-hap-dan-the-nao\/","title":{"rendered":"M\u1ee9c l\u01b0\u01a1ng ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n h\u1ea5p d\u1eabn th\u1ebf n\u00e0o?"},"content":{"rendered":"
M\u1ee9c l\u01b0\u01a1ng v\u00e0 c\u01a1 h\u1ed9i th\u0103ng ti\u1ebfn l\u00e0 nh\u1eefng v\u1ea5n \u0111\u1ec1 th\u01b0\u1eddng \u0111\u01b0\u1ee3c c\u00e1c b\u1ea1n tr\u1ebb quan t\u00e2m. V\u1eady, qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n l\u01b0\u01a1ng bao nhi\u00eau? B\u1ea1n h\u00e3y c\u00f9ng \u0110\u1ea1i h\u1ecdc Ph\u00fa Xu\u00e2n t\u00ecm hi\u1ec3u nh\u00e9.<\/em><\/strong><\/p>\n \u0110\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 c\u00f4ng vi\u1ec7c n\u00e0o, khi b\u1eaft \u0111\u1ea7u l\u00e0m vi\u1ec7c, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c m\u1ee9c l\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m tho\u1ea3 thu\u1eadn<\/strong>. \u0110i\u1ec1u n\u00e0y c\u0169ng t\u01b0\u01a1ng t\u1ef1 v\u1edbi ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n<\/strong><\/a>. M\u1ee9c l\u01b0\u01a1ng n\u00e0y tu\u1ef3 theo kh\u1ea3 n\u0103ng, n\u0103ng l\u1ef1c v\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c \u0111\u1ea3m nh\u1eadn. Theo th\u1eddi gian l\u00e0m vi\u1ec7c v\u00e0 s\u1ef1 c\u1ed1ng hi\u1ebfn c\u1ee7a b\u1ea1n d\u00e0nh cho c\u00f4ng ty, m\u1ee9c l\u01b0\u01a1ng s\u1ebd thay \u0111\u1ed5i. C\u0169ng nh\u01b0 nh\u1eefng th\u00e0nh t\u1ef1u m\u00e0 b\u1ea1n \u0111\u1ea1t \u0111\u01b0\u1ee3c trong c\u00f4ng vi\u1ec7c, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c th\u0103ng ch\u1ee9c v\u00e0 t\u0103ng l\u01b0\u01a1ng. \u0110i\u1ec1u n\u00e0y c\u0169ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi ng\u00e0nh ngh\u1ec1 qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n.<\/p>\n Ngo\u00e0i m\u1ee9c l\u01b0\u01a1ng, b\u1ea1n c\u00f2n \u0111\u01b0\u1ee3c h\u01b0\u1edfng nh\u1eefng kho\u1ea3n ph\u1ee5 c\u1ea5p kh\u00e1c<\/strong> theo ch\u00ednh s\u00e1ch c\u1ee7a doanh nghi\u1ec7p. M\u1eb7t b\u1eb1ng chung l\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m ng\u00e0nh qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 tham kh\u1ea3o:<\/p>\n V\u1ecb tr\u00ed L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c v\u00ed nh\u01b0 l\u00e0 g\u01b0\u01a1ng m\u1eb7t \u0111\u1ea1i di\u1ec7n c\u1ee7a kh\u00e1ch s\u1ea1n. L\u1ec5 t\u00e2n l\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c ph\u1ed5 bi\u1ebfn v\u00e0 kh\u00f4ng th\u1ec3 thi\u1ebfu trong c\u01a1 c\u1ea5u nh\u00e2n s\u1ef1 c\u1ee7a m\u1ed9t kh\u00e1ch s\u1ea1n.<\/p>\n M\u1ee9c l\u01b0\u01a1ng t\u1eeb 10 tri\u1ec7u – tr\u00ean 10 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/strong><\/p>\n L\u00e0m nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n t\u1ea1i kh\u00e1ch s\u1ea1n 5 sao l\u00e0 c\u01a1 h\u1ed9i vi\u1ec7c l\u00e0m t\u1ed1t cho nhi\u1ec1u b\u1ea1n tr\u1ebb. Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c n\u00e0y, b\u1ea1n s\u1ebd c\u00f3 c\u01a1 h\u1ed9i ti\u1ebfp x\u00fac v\u1edbi nhi\u1ec1u \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng ch\u1ee7 y\u1ebfu l\u00e0 t\u1ea7ng l\u1edbp th\u01b0\u1ee3ng l\u01b0u. \u0110\u01b0\u1ee3c trau d\u1ed3i ngo\u1ea1i ng\u1eef; ho\u00e0n thi\u1ec7n nghi\u1ec7p v\u1ee5 chuy\u00ean m\u00f4n chu\u1ea9n qu\u1ed1c t\u1ebf. Ch\u00ednh v\u00ec th\u1ebf, v\u1ecb tr\u00ed n\u00e0y \u0111\u01b0\u1ee3c h\u01b0\u1edfng nhi\u1ec1u ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 h\u1ea5p d\u1eabn.<\/p>\n Hi\u1ec7n nay, l\u01b0\u01a1ng c\u01a1 b\u1ea3n<\/strong> c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 5 sao dao \u0111\u1ed9ng trong kho\u1ea3ng 6 – 7 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng<\/strong>. M\u1ee9c l\u01b0\u01a1ng n\u00e0y tu\u1ef3 theo n\u0103ng l\u1ef1c v\u00e0 kinh nghi\u1ec7m l\u00e0m vi\u1ec7c. Ngo\u00e0i m\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n, nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n c\u00f2n c\u00f3 th\u1ec3 h\u01b0\u1edfng th\u00eam c\u00e1c kho\u1ea3n nh\u01b0:<\/p>\n V\u00ec v\u1eady, thu nh\u1eadp c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 5 sao s\u1ebd dao \u0111\u1ed9ng trong kho\u1ea3ng t\u1eeb 10 tri\u1ec7u – tr\u00ean 10 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/strong><\/p>\n <\/p>\n Dao \u0111\u1ed9ng trong kho\u1ea3ng 8 – 9 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/strong><\/p>\n M\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 4 sao s\u1ebd th\u1ea5p h\u01a1n kh\u00e1ch s\u1ea1n 5 sao. Dao \u0111\u1ed9ng trong kho\u1ea3ng 5 – 6 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng. M\u1ee9c l\u01b0\u01a1ng n\u00e0y ch\u01b0a bao g\u1ed3m service charge v\u00e0 c\u00e1c kho\u1ea3n th\u01b0\u1edfng, tip<\/strong> kh\u00e1c. M\u1ee9c l\u01b0\u01a1ng c\u01a1 b\u1ea3n n\u00e0y c\u0169ng c\u00f3 th\u1ec3 cao h\u01a1n tu\u1ef3 theo kinh nghi\u1ec7m v\u00e0 hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c th\u1ef1c t\u1ebf c\u1ee7a nh\u00e2n vi\u00ean.<\/p>\n Th\u00f4ng th\u01b0\u1eddng, t\u1ed5ng thu nh\u1eadp c\u1ee7a l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 4 sao th\u01b0\u1eddng dao \u0111\u1ed9ng trong kho\u1ea3ng 8 – 9 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/strong><\/p>\n L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 3 sao c\u00f3 l\u01b0\u01a1ng c\u01a1 b\u1ea3n kho\u1ea3ng t\u1ea7m 4 – 5 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng. T\u1ed5ng thu nh\u1eadp c\u1ee7a h\u1ecd sau khi c\u1ed9ng th\u00eam c\u00e1c kho\u1ea3n ph\u00ed ph\u1ee5c v\u1ee5, ti\u1ec1n tip v\u00e0 th\u01b0\u1edfng kh\u00e1c s\u1ebd \u1edf m\u1ee9c kho\u1ea3ng t\u1eeb 7 – 8 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/strong><\/p>\n M\u1ee9c l\u01b0\u01a1ng trung b\u00ecnh th\u01b0\u1eddng dao \u0111\u1ed9ng t\u1eeb 10 – 12 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng.<\/strong> C\u1ee5 th\u1ec3 c\u00f2n tu\u1ef3 thu\u1ed9c v\u00e0o kinh nghi\u1ec7m, th\u00e2m ni\u00ean v\u00e0 quy m\u00f4 c\u1ee7a kh\u00e1ch s\u1ea1n. B\u00ean c\u1ea1nh \u0111\u00f3, h\u1ecd c\u00f2n \u0111\u01b0\u1ee3c h\u01b0\u1edfng th\u00eam nh\u1eefng ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 kh\u00e1c<\/strong> nh\u01b0: th\u01b0\u1edfng doanh s\u1ed1, th\u01b0\u1edfng theo n\u0103ng l\u1ef1c, service charge, c\u00e1c tr\u1ee3 c\u1ea5p kh\u00e1c, b\u1ea3o hi\u1ec3m, \u0111\u01b0\u1ee3c \u0111i du l\u1ecbch \u0111\u1ecbnh k\u1ef3 h\u00e0ng n\u0103m,\u2026<\/p>\n Cao h\u01a1n c\u1ea5p b\u1eadc gi\u00e1m s\u00e1t l\u00e0 c\u00e1c tr\u01b0\u1edfng b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n. Th\u00f4ng th\u01b0\u1eddng, m\u1ed7i kh\u00e1ch s\u1ea1n s\u1ebd c\u00f3 nhi\u1ec1u b\u1ed9 ph\u1eadn kh\u00e1c nhau nh\u01b0: l\u1ec5 t\u00e2n, bu\u1ed3ng ph\u00f2ng, b\u1ebfp… M\u1ed7i b\u1ed9 ph\u1eadn trong kh\u00e1ch s\u1ea1n \u0111\u1ec1u c\u1ea7n c\u00f3 tr\u01b0\u1edfng b\u1ed9 ph\u1eadn. Ng\u01b0\u1eddi s\u1ebd h\u1ed7 tr\u1ee3 gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u00f4ng vi\u1ec7c v\u00e0 qu\u1ea3n l\u00fd nh\u00e2n vi\u00ean c\u1ee7a b\u1ed9 ph\u1eadn m\u00ecnh ph\u1ee5 tr\u00e1ch.<\/p>\n Ngo\u00e0i k\u1ef9 n\u0103ng nghi\u1ec7p v\u1ee5, chuy\u00ean m\u00f4n, v\u1ecb tr\u00ed n\u00e0y c\u1ea7n k\u1ef9 n\u0103ng qu\u1ea3n l\u00fd v\u00e0 x\u1eed l\u00fd v\u1ea5n \u0111\u1ec1. Tu\u1ef3 theo quy m\u00f4 kh\u00e1ch s\u1ea1n v\u00e0 kinh nghi\u1ec7m b\u1ea3n th\u00e2n m\u00e0 m\u1ee9c l\u01b0\u01a1ng c\u1ee7a v\u1ecb tr\u00ed tr\u01b0\u1edfng b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n s\u1ebd kh\u00e1c nhau. Dao \u0111\u1ed9ng trong kho\u1ea3ng 12 – 16 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng<\/strong> v\u00e0 h\u01b0\u1edfng c\u00e1c ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 t\u1ed1t kh\u00e1c<\/strong>.<\/p>\n <\/p>\n \u0110\u00e2y l\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c cao c\u1ea5p, <\/strong>gi\u1eef vai tr\u00f2 quan tr\u1ecdng trong kh\u00e1ch s\u1ea1n. V\u1edbi tr\u00e1ch nhi\u1ec7m c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh, c\u00e1c gi\u00e1m \u0111\u1ed1c bu\u1ed3ng ph\u00f2ng, gi\u00e1m \u0111\u1ed1c ti\u1ec1n s\u1ea3nh, gi\u00e1m \u0111\u1ed1c kh\u1ed1i \u1ea9m th\u1ef1c… th\u1ef1c hi\u1ec7n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c nh\u1eb1m duy tr\u00ec v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c ho\u1ea1t \u0111\u1ed9ng kinh doanh c\u1ee7a kh\u00e1ch s\u1ea1n. Gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n l\u00e0 v\u1ecb tr\u00ed c\u00f4ng vi\u1ec7c m\u01a1 \u01b0\u1edbc, l\u00e0 \u0111\u00edch \u0111\u1ebfn ph\u1ea5n \u0111\u1ea5u c\u1ee7a c\u00e1c b\u1ea1n tr\u1ebb trong ng\u00e0nh kh\u00e1ch s\u1ea1n.<\/p>\n Theo t\u00ecm hi\u1ec3u, d\u1ef1a tr\u00ean kinh nghi\u1ec7m l\u00e0m vi\u1ec7c, th\u00e2m ni\u00ean v\u00e0 n\u0103ng l\u1ef1c chuy\u00ean m\u00f4n, m\u1ee9c l\u01b0\u01a1ng tham kh\u1ea3o c\u1ee7a m\u1ed9t gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n th\u01b0\u1eddng dao \u0111\u1ed9ng trong kho\u1ea3ng 18 – 20 tri\u1ec7u \u0111\u1ed3ng\/th\u00e1ng<\/strong>. Kh\u00e1ch s\u1ea1n theo ti\u00eau chu\u1ea9n qu\u1ed1c t\u1ebf c\u00e0ng cao th\u00ec m\u1ee9c l\u01b0\u01a1ng cho gia\u0301m \u0111\u00f4\u0301c b\u00f4\u0323 ph\u00e2\u0323n c\u00e0ng t\u0103ng v\u00e0 t\u1ef7 l\u1ec7 thu\u1eadn v\u1edbi s\u1ef1 th\u0103ng ti\u1ebfn trong c\u00f4ng vi\u1ec7c. T\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n thu\u1ed9c t\u1eadp \u0111o\u00e0n n\u01b0\u1edbc ngo\u00e0i, gi\u00e1m \u0111\u1ed1c b\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n c\u00f3 th\u1ec3 nh\u1eadn m\u1ee9c l\u01b0\u01a1ng \u0111\u1ebfn 2.000 USD\/th\u00e1ng<\/strong> v\u00e0 nh\u1eefng ch\u1ebf \u0111\u1ed9 \u0111\u00e3i ng\u1ed9 t\u1ed1t kh\u00e1c.<\/p>\n V\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a ng\u00e0nh du l\u1ecbch c\u0169ng nh\u01b0 ti\u1ec1m n\u0103ng ph\u00e1t tri\u1ec3n v\u01b0\u1ee3t b\u1eadc trong t\u01b0\u01a1ng lai,Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n<\/a> l\u00e0 ng\u00e0nh ngh\u1ec1 \u0111\u01b0\u1ee3c nhi\u1ec1u b\u1ea1n tr\u1ebb y\u00eau th\u00edch v\u00e0 l\u1ef1a ch\u1ecdn l\u00e0m ngh\u1ec1 nghi\u1ec7p cho b\u1ea3n th\u00e2n.\u00a0<\/strong><\/em><\/p>\n > Nh\u1eefng t\u1ed1 ch\u1ea5t c\u1ea7n c\u00f3 khi l\u00e0m qu\u1ea3n tr\u1ecb kh\u00e1ch s\u1ea1n\u00a0<\/a><\/p>\n > Theo h\u1ecdc ng\u00e0nh Qu\u1ea3n Tr\u1ecb Kh\u00e1ch S\u1ea1n c\u00f3 g\u00ec th\u00fa v\u1ecb?<\/a><\/p>\n > Top 5 l\u00fd do khi\u1ebfn \u201cQu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n\u201d l\u00e0 ng\u00e0nh h\u1ecdc c\u1ee7a th\u1eddi \u0111\u1ea1i m\u1edbi.<\/a><\/p>\n > V\u00ec sao ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n l\u1ea1i \u201c\u0111\u1eaft gi\u00e1\u201d?<\/a><\/p>\n > Top 5 c\u00f4ng vi\u1ec7c HOT c\u1ee7a ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n<\/a><\/p>\nL\u01b0\u01a1ng kh\u1edfi \u0111i\u1ec3m ng\u00e0nh Qu\u1ea3n tr\u1ecb Kh\u00e1ch s\u1ea1n<\/a><\/strong><\/h3>\n
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L\u01b0\u01a1ng l\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n<\/strong><\/h3>\n
L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 5 sao<\/strong><\/h4>\n
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L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 4 sao<\/strong><\/h4>\n
L\u1ec5 t\u00e2n kh\u00e1ch s\u1ea1n 3 sao<\/strong><\/h4>\n
Gi\u00e1m s\u00e1t B\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n<\/strong><\/h3>\n
Tr\u01b0\u1edfng B\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n<\/strong><\/h3>\n
Gi\u00e1m \u0111\u1ed1c B\u1ed9 ph\u1eadn kh\u00e1ch s\u1ea1n<\/strong><\/h3>\n
Xem th\u00eam<\/h5>\n
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